Legal
Privacy Policy
This Privacy Policy explains how Vikn Studio Ltd ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website at viknstudio.co.uk or engage us for web design and development services. We are committed to transparency and compliance with UK GDPR and the Data Protection Act 2018.
1. Who We Are
Vikn Studio Ltd is a web design and development agency registered in England and Wales.
- Company registration number: 16478937
- Registered address: Valhalla, Beverley Road, Walkington, Beverley, HU17 8RR
- Contact email: alec@vikn.uk
2. What Personal Data We Collect
We may collect the following personal data:
- Your name, email address, phone number, and company name when you submit an enquiry or contact form
- Details you share about your business and website requirements
- Your IP address, browser type, and operating system
- Information about how you use our website including pages visited and referral sources
- Any correspondence you send us via email or contact forms
3. How We Collect Your Data
Data is collected through direct submission via contact forms, emails, and service engagement. We also collect data automatically via cookies and similar tracking technologies when you browse our website, and from third-party analytics providers such as Google Analytics.
4. How We Use Your Data
We use your data to:
- Respond to your enquiries and perform our contractual obligations
- Send project updates and invoices
- Improve our services
- Meet legal obligations
- Send marketing communications where you have given appropriate consent
5. Legal Basis for Processing
- Contract: Processing necessary to perform our obligations to you
- Legitimate interests: Business needs that do not override your individual rights
- Legal obligation: Compliance with applicable law
- Consent: Explicit agreement for marketing or non-essential cookies
6. How Long We Retain Your Data
Client project data is retained for six years following project completion in line with our legal obligations. Enquiry data from individuals who do not become clients is retained for up to 12 months. Marketing preferences and consent records are retained until you withdraw consent.
7. Sharing Your Data
We do not sell your personal data. Data may be shared with service providers (such as Webflow, Google Workspace, and project management tools), professional advisers, and regulatory authorities when required by law.
8. International Transfers
For any transfers of your data outside the UK, appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).
9. Your Rights
Under UK GDPR, you have the right to access your data, request correction or deletion, restrict or object to processing, and data portability. We do not carry out automated decision-making or profiling.
To exercise your rights, contact alec@vikn.uk. We will respond within one calendar month. You may also lodge a complaint with the ICO at ico.org.uk.
10. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, no internet transmission can be absolutely guaranteed secure.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies directly.
12. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised date. We recommend reviewing this policy periodically.
13. Contact Us
If you have any questions about this policy or how we handle your data:
- Vikn Studio Ltd
- Valhalla, Beverley Road, Walkington, Beverley, HU17 8RR
- Email: alec@vikn.uk
- Company Registration: 16478937